Privacy Policy

1. Data controller

The controller of the personal data collected on the website is CHIC MAKER, a French SARL with share capital of €5,000, registered with the Nanterre Trade and Companies Register under number 751 089 947 (VAT FR11751089947), publisher of The Deck Factory, whose registered office is located at 4, rue Pierret, 92200 Neuilly-sur-Seine, France — phone: 09 72 32 85 00. Legal representative: Éléonore Achard, managing director.

Dedicated personal data contact: privacy@thedeckfactory.com.

2. Data collected

We collect the data necessary to manage your card deck request and our business relationship:

• identity and contact details (name, first name, email, phone, address, website, company name);
• information relating to your project (industry, target audience, value proposition, card families, art direction, desired quantity);
• connection and browsing data (cookies, IP address, technical logs);
• data relating to quotes, invoices and payments.

3. Purposes of processing

Your data is processed for the following purposes:

• processing and following up on your quote or project request;
• creating and managing your client or administrator account;
• sending newsletters, with your explicit consent;
• improving the user experience and our services;
• complying with our legal and regulatory obligations.

4. Legal basis for processing

Processing is based on the performance of the contract, the user's consent (in particular for newsletters and non-essential cookies), or the legitimate interest of Chic Maker (security, support, service improvement).

5. Data recipients

Your data is intended for Chic Maker's internal departments and, where applicable, our technical subcontractors (hosting, emailing, payment). We do not sell or rent your personal data to third parties.

6. Cookies

The website uses technical cookies necessary for its operation and, with your consent, audience measurement cookies. You can manage your preferences via your browser settings or the cookie banner, where applicable.

7. Retention period

Your data is kept for the time necessary to fulfil the purposes pursued, then archived in accordance with applicable legal obligations. Data relating to prospects is kept for three years from the last contact, unless you object.

8. Your rights

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights:

• right of access to your data;
• right to rectify inaccurate data;
• right to erasure (right to be forgotten);
• right to restriction of processing;
• right to object, in particular to direct marketing;
• right to data portability;
• right to withdraw your consent at any time.

To exercise these rights, contact us at privacy@thedeckfactory.com. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL).

9. Security

We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access, alteration or disclosure. Access to data is strictly limited to authorised personnel.